Norton Antivirus is a cybersecurity program. It is used by many users, as this is one of the trusted brands. It runs a deep scan into your system to detect the malicious files. It helps your system to stay protected from malware, spyware, and virus. This malware, spyware, and virus enter into the system through spam emails or documents. These spam emails come with spam links, and when the user clicks on these links, malware, and viruses enter into your system and take control of the system.
Features of the Norton Antivirus
- Phishing protection.
- E-mail spam filtering.
- Signatures and heuristics are being used by the Norton to identify viruses.
- It runs on macOS, Microsoft Windows, and Linux.
These are some features of the Norton Antivirus. But despite it, a user still faces some problems while working on it. But before this let’s have a look at the procedure of how to install it in your system.
How to install Norton Antivirus on Windows.
- Step 1: Firstly, you need to download the Norton app. To download it, visit the Norton official website and click on sign in.
- Step 2: Select Create an Account option if you don’t have a Norton account.
- Step 3: Then, you need to enter your email address and password, and after that, select Sign in.
- Step 4: Then you need to click on Download.
- Step 5: Afterward, click on Agree and Download.
- Step 6: In the next step, you need to locate the downloaded file to install it.
- Step 7: To start the installation process, open the downloaded file.
- Step 8: When you open it, My Norton Downloader application will appear and starts downloading the necessary files. And once it has done, you need to select the continue.
- Step 9: My Norton Installer interface window will pop up. And then you need to click on Install.
- Step 10: In last, follow the on-screen instruction to complete the procedure of installation of the Norton Antivirus. These are the steps to download and install the Norton Antivirus on windows.
How to install Norton Antivirus on Android.
- Step 1: Under Download Norton from Google Play option, click on Get it on Google Play.
- Step 2: Then to begin the installation process, click on Install.
- Step 3: Once the installation completes click, on Open.
- Step 4: Then click on continue.
- Step 5: In the next step, under the menu icon, click on sign in.
- Step 6: Then you need to enter your email address and password. Click on Sign in. These are the steps that you need to follow to install the Norton Antivirus on Android. Norton Antivirus is a very effective software, but while using the Norton Antivirus, there are some problems that you come across. Here is the list of these issues.
Issues related to the Norton Antivirus.
Problem 1: Norton Antivirus is not installing
One of the common issues that a user faces while using Norton antivirus is it’s not installing completely. Sometimes you find this occurs because of the insufficient hardware specification, and sometimes it stops in midway. So to get rid of this, you need to be careful while installing it, and you need to make sure that you are installing it from the correct website because many users install it from the wrong website and face the consequences.
Problem 2 : Norton Antivirus is not opening
Another common problem that users of the Norton Antivirus may face is that they are unable to open it. You can find various reasons that lead this situation, for instance, corrupt files, corrupt files of the Windows, you might delete files related to the program, incomplete set up of Norton, and many other reasons.
Problem 3 : Updating issue
When you are using the software, then you need to update it with the latest version to smooth run of the software and get the benefit of the latest update because updates make the software better. But many users face several problems while they are updating the Norton software. A user face problems like updating process stops and not starting. Sometimes your network connection and sometimes corrupt files lead to this situation.
Problem 4 : Product key issue
The product key arises when you have entered the wrong key, and the system blocked you for some security purposes. So, be careful while entering the product key. And if you still face some problem, contact the Norton customer care support number.
Problem 5: Malware
Malware is malicious software. They affect the system very poorly. They enter the system via spam email links or documents. When they entered your system, then take control of the system and make them inaccessible. They corrupt your data. Many types of malware exist, for instance, worms, Ransomware, Trojan Horses, and many more. They affect both your personal and professional life.
Problem 6: Norton security is not uninstalling
While installing the software, you may face some problems likewise while uninstalling it you may also face some problems. It affects the smooth running of the system. Numerous times this process left some residual files, and which creates problems.
Problem 7: Viruses issue
Like malware, viruses also very dangerous for the system. They wipe out the system data entirely. They entered the system through the residual files, downloadable files, and installation files. So, you need to be careful while downloading the files.
So, these are some common problems that a user can face while using Noton security. There are some other problems as well, like freezing, not able to scan, and slow performance. There are some basic solutions that you can help you to get rid of these problems like
- Restart your computer.
- Check your internet connection.
- Check damaged and corrupted files.
- Re-install the software.
These are some basic solutions that may help you to get rid of the problems.
In this article, we have talked about the installation process of the Norton antivirus on windows and android. And we have also discussed some problems and their solution that a user can face while using the software. But if you still having some problems related to Norton Antivirus, a cybersecurity program, then you can contact the Norton customer care.
Our IT expert will help you to find the best solutions to your problems. They help you to get rid of these problems. We will help you to get a speedy and effective result. So, whenever you have some queries, contact the Norton customer care support number. You can contact us on various platforms like you can use chat option, email ID, phone number, and social media.